Referrals

The Migrant Workers Centre welcomes referrals from settlement services, employment services, community legal centres, and other community organisations.

Our services are always free and confidential, and can be accessed by all people living or working in Victoria who were born outside of Australia, including refugees and asylum seekers, international students, working holiday visa workers, other temporary visa holders, permanent residents, and citizens.

Please use the form at the bottom of this page to initiate a referral.

The MWC can provide information and support in relation to:

Pay and other entitlements (such as penalty rates, overtime, and superannuation),
Workplace safety concerns (including psychosocial safety),
Workplace injuries,
Unfair dismissal,
Discrimination and victimisation in the workplace,
Other workplace issues such as cashback schemes and sham contracting.

The MWC does NOT provide information or support in relation to:

Visas,
Job-seeking,
Taxation,
Disputes between genuine businesses.

You can find out more information on the MWC Service Expectations document.

If you need to speak to the MWC urgently, please call us on (03) 7009 6710. If you would like to discuss a mutual referral arrangement with your organisation, please contact us on [email protected].

Client's first name

Client's last name

Client's postcode

Client's email address

Client's mobile number

Does the client require an interpreter?

Preferred language

Client's country of birth

Client's date of birth

Client's visa status

Client's gender

Please provide a brief description of the issue you would like help with:

Does the issue involve being terminated/fired from their job?

When can we call the client to discuss their inquiry?

Our opening hours are Monday to Friday from 9am to 5pm. Please let us know if they are unable to be contacted during those times.

Your first name

(first name of the person doing the referral)

Your last name

(last name of the person doing the referral)

Your mobile number

(mobile number of the person doing the referral)

Your email address

(email address of the person doing the referral)

Name of your organisation

FAQ

What happens during my appointment?

At your appointment, you will speak to an organiser from the Migrant Workers Centre who will listen to your concerns or questions and provide you with information. We may also ask you for basic details about your visa, work conditions and workplace as this helps us understand what kind of support we can provide. This information is kept confidential and will not be shared with anyone. If it's determined that you have been injured, suffered harassment or bullying, experienced wage theft or another form of exploitation - we can provide advice on the next steps to seek compensation, reclaim stolen wages or to access support. What happens next is your decision.

Do I need to bring anything to my appointment?

Please bring as much supporting information as you can to your appointment - most importantly your employment contract, workplace enterprise agreement if you have one, rosters and timesheets, and records of any relevant work emails or messages.

Referrals

FAQ

What happens during my appointment?

Do I need to bring anything to my appointment?

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